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Useful Resources

Online Access

the nhs app

Why not avoid the numerous phone calls in future! By getting online access via the FREE NHS app (please note you can now use this on your desktop inaddition to the mobile apps) you are able to:

  • check your symptoms
  • view your medical record
  • find out what to do when you need help urgently
  • book and manage appointments at your GP surgery
  • order repeat prescriptions
  • view your GP medical record securely including your test results
  • register to be an organ donor
  • choose how the NHS uses your data

The process is easy: 








Sign in to Patient Access

To find out which services you can use without registering please click here

To register for online services please contact reception by calling 01926 316711 option: general enquiries or email*

All patients who wish order their prescriptions online will need to sign up to Patient Access where they can order their required medication. Please click on the image below:

In order to activate your account you must bring 2 forms of ID to the Practice as detailed above. Failure to do this will mean your account will not be activated, this is in order to protect your confidential information.

Click here for more information about online access to medical records.

*this email address should not be used to contact the surgery for urgent requests/enquiries

We now offer the facility to book doctor’s appointments & order repeat prescriptions on-line, for patients age 16 or over.

You can now view essential medical information on line.

Whitnash Medical Centre now offers the ability to view a summary of your medical records online. This currently includes: Current medications, allergies and adverse reactions.

If you wish to have access to any of the above services please download the information and forms from our website below. Complete the forms and bring to reception together with 2 forms of ID (to include 1 item of photo ID). Please note that for security and confidentiality the person applying for access to their medical records must bring in the documents personally. The surgery will then process your application and will notify you when your user-id and password are ready for collection.

Please note online services are only available for patients age 16 or over.

Once registered for Online Services please go to

Link Description

Patient Information Leaflet

This explains more detail about online access, you should read it before making your application.

NHS Patient Guidance (EXTERNAL LINK)

This leaflet explains how to keep your online health records safe and secure.

Application Form (PDF, 99KB)

Please complete this form and bring it to reception with your proof of ID.


You will need to forms of ID, one of which must be photographic. Acceptable documents include passports, photo driving licences, bus passes, birth/marriage certificates and bank statements but not bills.

Consent to proxy access (PDF, 144KB)

If you wish to grant someone else access to your online services you will need to complete this form. Please note: if you share an email address you will need to complete a proxy access form.

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